Orders are dispatched within 1-2 business days. Orders placed over the weekend or on holidays will be processed the next business day.

You'll receive a confirmation email with tracking information once your order is on its way.

Yes – complimentary tracked delivery on orders over £50.

Orders are sent via Royal Mail Tracked 48 or similar tracked service.

Orders under £50: £3.99 flat rate shipping.

We don’t currently offer discount codes. Our pricing reflects the care, time and materials involved in each piece.

Occasionally, we share updates or special moments with our mailing list – you’re welcome to join if you’d like to hear from us.

At the moment, we’re shipping within the UK mainland only (excluding the Channel Islands and Scottish Highlands and Islands).

If you’re outside the UK and would like to be kept in the loop, you’re very welcome to join our mailing list. We’ll let you know as soon as international shipping becomes available.

Each journal and card is carefully inspected before it leaves our studio. We check every single one and pack with great care to ensure it arrives safely. However, if you still need to make a return, please see the steps below.

If you change your mind, you may return your order within 14 days of receiving it.

Please note:

• To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, with tags and in its original packaging (or in similar sturdy protective packaging). You’ll also need the receipt or proof of purchase.
• To start a return, contact us first at hello@comefullcircle.co.uk – items sent without approval will not be accepted
• The item remains your responsibility until it is received by us. We recommend using a trackable shipping method.
• Include your receipt with your name, address and reason for return
• You'll cover return postage and we will notify you once we’ve received and inspected your return
  
• Refunds will only cover the cost of the purchased items, excluding the initial shipping costs.
• Once approved, refunds are processed within 10 business days. Allow additional time for your bank to post the refund. After 15 business days, contact us at hello@comefullcircle.co.uk

For the full Returns Policy, please find it here.

Once your order is placed, you’ll receive an email confirmation with your order details. If you haven’t received it within a few minutes, please check your spam or promotions folder. If you still can’t find it, reach out to us and we’ll be happy to help.

We process orders quickly, but if you need to update your shipping address, contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to make the change. However, once the order has been dispatched, we’re unable to modify the address.

For select items, we offer a pre-order option, allowing you to reserve products before they’re back in stock. If an item is available for pre-order, you’ll see a pre-order button on the product page, along with an estimated shipping date. If you have any questions, feel free to reach out.

The fabric cover will soften and develop character with use. Keep your journal away from water and direct sunlight when not
in use. Printed care instructions are included with every journal.

Yes, the foil will lift and fade with use. This is intentional. We designed the journals knowing they would age. The foil is
delicate by nature – heat-stamped by hand, not printed or sealed. Made to be felt, not to last forever.

Spot clean gently with a barely damp cloth if needed. Never soak or use cleaning products. The fabric is naturally durable – small marks are part of the journal's story.

All our journals are made with 120gsm FSC-certified ivory paper. Heavy enough for fountain pen ink without bleed through. Thick enough for layered pencil work
or pen sketches. Daybreak journals have 5mm dot grid pages, while Blue Hour journals have blank pages.

Our products and printed collateral are made in partnership with manufacturers who specialise in small batch production in the UK, Italy and China. We choose partners for their craft, attention to detail and alignment with our values. Every piece is finished and quality checked by hand in our London studio before it reaches you.